A change is coming to your browser (Explorer, Firefox, Chrome, etc) and your ability to connect with secure websites (using “SSL“) in the very near future that you need to be aware of. We anticipate this will be a non-event for most everyone since all financial institutions and other retailers that utilize a secure connection to process transactions will be impacted and they will take steps to inform and make changes too. Nonetheless, we wanted to inform you.
Starting as early as December 1, 2014 you will need to verify you are using the latest version of your browser, regardless of which one you use. Technical departments around the country have determined there is a slight vulnerability in the browsers we use daily and they are choosing to disable the ability to use older versions. We are urging all Bank of Commerce customers to verify their browser now and update if necessary.
The fix is very easy and can be completed in a few easy steps. 1) Verify browser version, 2) if you need to update, follow their instructions.
1) Verify you are using the most recent version of the browser. Use the link below on the picture to verify you are using the most recent version. If you are using the most recent version, you are current and can stop at #1. If not, proceed to #2.
2) Follow the instructions on the browsers verification page to update your browser if necessary. If you are not up to date with the most recent version of your browser, the browser link you select will provide you with the necessary steps to do so. Remember, only click to upload the same browser you are currently using.
If you have specific questions regarding browser updates and technical online banking questions, please contact our Internet Banking Help Desk at (855) 870-5064. You can also email Bank of Commerce HERE.
Helpful Browser Update Links:
Internet Explorer (Microsoft)
Verify Your Browser HERE